Introduction:

Welcome to the Leadership and Management Skills for New Managers and Supervisors Course! Transitioning into a managerial or supervisory role can be both exciting and challenging. This course is designed to support new managers and supervisors in developing the essential leadership and management skills needed to succeed in their new roles. Through a blend of theoretical knowledge, practical tools, and real-world case studies, participants will explore key principles of effective leadership and management, learn how to inspire and motivate their teams, and develop strategies for achieving organizational goals.

Course Objectives:

1. Understand the Role of a Manager or Supervisor: Gain a clear understanding of the responsibilities and expectations associated with a managerial or supervisory role.
2. Develop Essential Leadership Skills: Learn how to lead by example, inspire others, and foster a positive work culture.
3. Master Effective Communication: Develop strong communication skills to effectively convey expectations, provide feedback, and resolve conflicts.
4. Build High-Performing Teams: Learn strategies for building and managing high-performing teams that are motivated, engaged, and aligned with organizational objectives.
5. Develop Problem-Solving and Decision-Making Skills: Enhance problem-solving and decision-making abilities to address challenges and make informed decisions that drive results.

Organization Benefits:

1. Improved Employee Performance: Equipping new managers and supervisors with essential leadership and management skills leads to improved employee performance, productivity, and morale.
2. Increased Team Effectiveness: Effective leadership and management foster stronger team dynamics, collaboration, and cohesion, resulting in higher levels of teamwork and achievement.
3. Enhanced Organizational Success: Developing a pipeline of capable and confident leaders strengthens the organization's ability to achieve its strategic objectives and adapt to change effectively.
4. Reduced Turnover and Increased Retention: Investing in the development of new managers and supervisors demonstrates a commitment to employee growth and development, leading to higher levels of job satisfaction and retention.
5. Enhanced Leadership Pipeline: Developing leadership skills among new managers and supervisors builds a strong leadership pipeline, ensuring continuity and succession planning within the organization.

Target Participants:

 This course is designed for new managers, supervisors, team leaders, and anyone transitioning into a leadership role for the first time. It is suitable for individuals who have recently been promoted or assigned managerial responsibilities and are seeking to develop the skills and confidence needed to excel in their new roles.

Course Outline:

1. Understanding the Role of a Manager or Supervisor
• Defining the role and responsibilities of a manager or supervisor
• Understanding expectations and performance metrics
• Case Study: Transitioning from individual contributor to manager
2. Essential Leadership Skills for New Managers
• Leading by example and setting a positive tone
• Motivating and inspiring team members
• Case Study: Building trust and credibility as a new leader
3. Effective Communication Strategies
• Communicating expectations, goals, and feedback
• Active listening and empathetic communication
• Case Study: Resolving conflicts and misunderstandings
4. Building and Managing High-Performing Teams
• Creating a culture of accountability and excellence
• Delegating effectively and empowering team members
• Case Study: Managing team dynamics and fostering collaboration
5. Problem-Solving and Decision-Making Skills
• Identifying and analyzing problems
• Generating creative solutions and making informed decisions
• Case Study: Handling challenging situations and making tough decisions
6. Time Management and Prioritization
• Setting priorities and managing time effectively
• Dealing with competing demands and deadlines
• Case Study: Balancing multiple responsibilities as a new manager
7. Leading Through Change and Uncertainty
• Adapting to change and leading by example
• Managing resistance and uncertainty within the team
• Case Study: Leading teams through organizational change

Essential Information

1. Our courses are customizable to suit the specific needs of participants.
2. Participants are required to have proficiency in the English language.
3. Our training sessions feature comprehensive guidance through presentations, practical exercises, web-based tutorials, and collaborative group activities. Our facilitators boast extensive expertise, each with over a decade of experience.
4. Upon fulfilling the training requirements, participants will receive a prestigious Global King Project Management certificate.
5. Training sessions are conducted at various Global King Project Management Centers, including locations in Nairobi, Mombasa, Kigali, Dubai, Lagos, and others.
6. Organizations sending more than two participants from the same entity are eligible for a generous 20% discount.
7. The duration of our courses is adaptable, and the curriculum can be adjusted to accommodate any number of days.
8. To ensure seamless preparation, payment is expected before the commencement of training, facilitated through the Global King Project Management account.
9. For inquiries, reach out to us via email at [email protected] or by phone at +254 114 830 889.
10. Additional amenities such as tablets and laptops are available upon request for an extra fee. The course fee for onsite training covers facilitation, training materials, two coffee breaks, a buffet lunch, and a certificate of successful completion. Participants are responsible for arranging and covering their travel expenses, including airport transfers, visa applications, dinners, health insurance, and any other personal expenses.