• Email: training(@)globalkingprojectmanagement.org
  • Call: +254 114 830 889

Operations Management, Digital Strategy Course


More than 80 percent of companies have shifted to digitized operations – yielding impressive results by way of enhanced productivity and supply chain cost reductions. Transform your traditional operations management practices and capture the financial benefits of optimizing the speed and scale of your processes.

This program will show you how automation, big data, analytics, smart controls and machine learning can be applied to operations in manufacturing and service-related industries, and examine methods for improving your operational autonomy, processes and products with the latest digital technologies.

Discover how to harness this value for your organization in this program. Over the course of two weeks, learn how to assess your business operations and identify opportunities for digital transformation.


10 Days

Who should attend?

  • Operations management professionals or those within a related role who want to understand how digitization can be employed to improve operations and bottom-line results
  • Managers in related roles who wish to improve their operational processes and effectively lead implementation teams
  • Professionals who aim to leverage the benefits of digital transformation, lead implementation teams and provide strategic oversight

 Learning outcomes

  • Evaluate how technologies, such as automation, smart controls, big data, analytics and machine learning are being applied to digitally transform operations management
  • Analyze your business operations and identify opportunities for digital transformation and efficiency improvements
  • Understand how digital technologies and analytics can optimize the speed and scale of processes, enable strategic inventory and quality management, and increase the potential of automation
  • Align operations and strategy for improved financial performance
  • Leverage analytics and key performance indicators (KPIs) to measure the effectiveness of your digitization efforts on your organization’s operational and bottom-line results

Topics covered include:

Module 1: Operations Management: A Digital Framework

Discover the importance of implementing strategic, digital and operational frameworks for effective operations management

  • Demonstrate an understanding of the three views of operations
  • Articulate the two perspectives of a digital operations framework
  • Analyze the important interrelationship between strategy and digitization for operations management
  • Assess the strategic role of operations

Module 2: Linking Operational Metrics and Financial Performance

Explore the link between operational and financial performance

  • Demonstrate an understanding of traditional and digital processes in an organization
  • Identify appropriate operational performance measures
  • Relate metrics of scale and speed to inventory using Little's law
  • Use operational metrics as leading indicators of financial performance
  • Deduce the impact of digitization on operational effectiveness and financial performance

Module 3: The Impact of Digitization: Scaling-Up and Speeding-Up

Understand the role digitization plays in scaling-up and speeding-up operational processes

  • Identify how to speed up critical path activities and reduce theoretical flow time
  • Identify how to manage bottlenecks and improve throughput
  • Determine the value of digitization when speeding up and scaling up

Module 4: Making a Case for Digitizing Operations: Autonomy and Quality

Learn about the importance of digitization for autonomy and quality

  • Review the eight dimensions of quality in terms of operations
  • Discuss how digitization affects the implementation of the eight dimensions of quality
  • Articulate the impact of machine learning and smart control rules on operations

Module 5: A Digital Approach to Strategic Inventory Management

Learn about a digital approach to effective inventory management

  • Outline the difference between types of inventory and their roles in a product-based value chain
  • Relate inventory management to financial performance
  • Show the impact of digitization on strategic inventory management

Module 6: Applying Digital Technologies to Operations Management

Explore digital technologies that can improve operations management

  • Articulate the relationship between personalization and variety
  • Determine appropriate ways to improve personalization using a digital approach
  • Analyze the impact of digital technologies on operations management
  • Recommend a digital technology to improve an organization’s operations

General Notes

·         All our courses can be Tailor-made to participants needs

·         The participant must be conversant with English

·          Presentations are well guided, practical exercises, web-based tutorials, and group work. Our facilitators are experts with more than 10years of experience

·          Upon completion of training, the participant will be issued with a Global King Project Management certificate

·         Training will be done at the Global King Project Management Centers (Nairobi Kenya, Mombasa Kenya, Kigali Rwanda, Dubai ,Lagos  Nigeria and More others).

·         A discount of 20% will be given to more than 4 participants from same organization.

·         Course duration is flexible and the contents can be modified to fit any number of days.      

·         Payment should be done before commencement of the training, to the Global King Project Management account, so as to enable us to prepare better for you.

·         For any inquiry to:  [email protected] or +254 114 830 889

·         Website: www.globalkingprojectmanagement.org

·         Tablet and Laptops are provided to participants on request as an add-on cost to the training fee

·          The course fee for onsite training includes facilitation training materials, 2 coffee breaks, a buffet lunch, and a Certificate of successful completion of Training. Participants will be responsible for their own travel expenses and arrangements, airport transfers, visa application dinners, health/accident insurance, and other personal expenses.


Course Schedule

Start Date End Date Action Duration Location Fee(Kes) Fee(Us$)
18/09/2023 22/09/2023

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5Days Nairobi 100000 1200
08/01/2024 12/01/2024

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5Days Nairobi 100000 1200
05/02/2024 09/02/2024

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5Days Nairobi 100000 1200
01/04/2024 05/04/2024

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5Days Nairobi 100000 1200
16/10/2023 20/10/2023

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5Days Mombasa 120000 1500
13/11/2023 17/11/2023

Apply On-site

Apply Online

5Days Mombasa 120000 1500
04/03/2024 08/03/2024

Apply On-site

Apply Online

5Days Mombasa 120000 1500